Business Considerations of Field Service Trucks - Don't Spec Till You Reflect - Service ROI
Construction Equipment Distribution magazine is published by the Associated Equipment Distributors, a nonprofit trade association founded in 1919, whose membership is primarily comprised of the leading equipment dealerships and rental companies in the U.S. and Canada. AED membership also includes equipment manufacturers and industry-service firms. CED magazine has been published continuously since 1920. Associated Equipment Distributors
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Business Considerations of Field Service Trucks - Don't Spec Till You Reflect

By Bruce Bunting

Article Date: 12-01-2012
Copyright(C) 2012 Associated Equipment Distributors. All Rights Reserved.


Like you would do with any well-planned investment, identify your business objectives first, then choose the size and features that match your plan and service environments.

What is your personal view point of field service? Do you see it a necessary evil or as a strategic asset that projects your dealership’s brand image? The field service department should be providing a vital revenue stream to the bottom line of a modern heavy equipment dealership. In today’s heavy equipment operating environment, customers demand an ever-increasing level of machine uptime, and because of this it is vital that a dealer’s field service department be able to respond quickly. In order to meet these demands head on, an effective and efficient field service fleet is required.

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